For modern day businesses to survive in this fast paced competitive business environment it is crucial to have Business continuity, highly reliable and available IT operations. Businesses needs to protect themselves against any prolonged costly downtime. Meanwhile the customer IT infrastructure is getting complex day by day with its Multi-Vendor Servers, Storages, Network devices, Virtual Machines, Operating Systems, Databases, High Availability software and Enterprise Business Applications. Hence it is becoming difficult to get coordinated support from multiple vendors to resolve the complex issues, as is the cost to support and service this heterogeneous.
Distributed Business Solutions with its expertise and highly skilled technical force can meet the challenges of managing this highly complex IT support infrastructure. Our Global Technical Support Services Program (GTSP) has designed in such a way to cater the requirements of Customer located across multiple time zones.
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24 hours web based support system to log and track service requests. |
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Quick Response time and faster resolution of issues. |
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Multiple SLA packages that suits the customer requirements. |
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Remote Connect Support through secured connectivity. |
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Proactive Health Check Services & Performance monitoring |
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Comprehensive Reporting. |
For any support related queries please send an email to support@distribolutions.com
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