SUPPORT SERVICES

Distributed Business Solutions provide 24×7 support for your Oracle database, applications, systems and network infrastructure in an onsite/offshore model reducing software and infrastructure maintenance costs by one-half to two-thirds. O2I offers Oracle E-Business Suite Administration, Oracle Database Maintenance, Oracle Database Monitoring, Network Management and Security, Administration and Desktop Support Services to our clients.

Key Support Features:

First Level Application Usage Support

Support and Work-Around on Routine Business Transactions

Problem Resolution

Analysis for Customizations

Oracle Problem Reporting and Tracking

Evaluating

Testing and Deployment of New Solutions and Patches

Production Support

Functionality Analysis

Archive and Purge

Compliance Analysis and Management